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Q:DLL required and a device not functioning problems (especially in Windows95)
A:These occur because some DLLs required by AmazingDown do not exist or are not the right version. Please install DCOM98 for Windows98 or DCOM95 for Windows95
Q: Why is only one ant working while I have already set 'Split' to 15?
A: If the server doesn't support resuming, only one thread can work.
Q: How do I report a bug of AmazingDown?
A: If bugs were found, please write to support@amazingdown.com. In the mail, please report:
1) URL of the file you try to download.
2) Which operating system you are using.
3) Information in the LOG window.
4) Version number of your AmazingDown.
5) If it's an invalid page fault, content of the registers.
6) Description about the error -- is it reproduceable? How?
Q.How download files one by one?
A:Set "Max simultaneous jobs" to 1 in "Options/Connections", start all files which you want download, files will download one by one.
Q: I found errors listed in the "Error" column of the job listing window, does that mean the downloaded file is corrupted?
A: Errors listed there are network connection problems. Normally, they will not affect downloaded files.
Q: How come the speed decreases when 99% were done?
A.When the download is near completion, there are only a few bytes/kilobytes left, so AmazingDown only uses one or two Jets (splits) to download. In addition, if the jets were badly connected, AmazingDown would wait until it times out and would then connect again.
Q: Why does AmazingDown reported 'BAD URL' when I enter an address for new jobs?
A: Only fully qualified URLs can be used in AmazingDown. The correct format is: protocol://site:port/dir/file.ext. Where protocol is ftp or http and port is usually omitted as most sites use default values. Note that you can not omit the filename portion.
Q: How to use AmazingDown's management features? How to set default download folder?
A.AmazingDown can categorize downloaded files and place them in specified folders, each category has its own directory. For example the category MP3's default hard drive directory is C:\downloaded\mp3. When placing a file into MP3, the actual file will be placed in C:\downloaded\mp3. All downloaded jobs can be moved to any category, moving the actual file to the folder in the process. Downloaded is the default category. Changing its hard drive directory changes the default download directory as well. It's not recommended you change any default download category.
Q:The "Download All By AmazingDown" and "Download using AmazingDown" options don't work?
A.1.Reinstall AmazingDown and then run AmazingDown again. Restart your browser. Also make sure you don't install AmazingDown in a directory containing non-English characters 2.Reinstall IE browser.
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Q:How do I use AmazingDown? How do I use a proxy server?
A:Go to the Tools menu, click on Options... then Proxy. Check both HTTP and FTP Default to direct connection, or add your own Proxy server address (ask your network administrator for it) by clicking on Add. That's all you have to do. Now you can use AmazingDown to download files.
If you're uncertain how to add files to the download list, refer to the help file. If AmazingDown still doesn't download after you have successfully added jobs to the job list and pressed Start, then you have to re-ask your network administrator for a Proxy server address and its port
Q:How do I make AmazingDown invoke my Virus scanner and scan downloaded files automatically?
A:Go to the Tools menu, then Options... , then File Manager. Select the Use virus scanner to scan the downloaded file(s) checkbox. Now specify the path of the required exe file and its instruction variable. For example:
McAfee AntiVirus C:\Program Files\McAfee\VirusScan95\scan95, args /autoscan /nosplash
Norton AntiVirus C:\Program Files\Norton Antivirus\navw32.exe, Args (empty)
Alternatively, right-click on any downloaded jobs and choose Virus Scan.
Q:What is the PASV mode (passive mode)?
A:Usually, when retrieving files over FTP, two connections are used. One for commands and one for data. Command connection is set by the client and the data connection is set by server. In some cases (when using firewall for instance) both connections have to be set by the client. In such a cases the server goes to passive mode when a PASV command is sent from the client.
Q:Clicking on X only minimizes AmazingDown.
A:This is by design. The purpose is to prevent users from accidentally closing down the program. If you want to shut it down completely, simpley right-click on the AmazingDown icon in your traybar and choose Exit.
Q: What's the default user name and password AmazingDown uses to login to FTP sites?
A: USERNAME - anonymous, PASSWORD - yourname@yourcompany.com
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